CH
Cherisse H

1 reviews | Active since Oct 2021

17 Aug 2023, 08:48

Terrible interview experience, I would never work for them.

I was approached by Vodacom HR Vanessa to attend an interview on 10 July 2023. She then called me to confirm the interview and I was on the call with her for approximately 30 minutes where she was explaining all the details of issues she’s having with a particular Vodacom store in Durban.. I then attended the face to face interview on 12 July and waited for 1 hour whilst Vanessa and the owner were eating in the office. When I was finally called in my interview took 1 and a half hours and I literally answered only 1 question. The 1 and a half hours went on by me listening to Vanessa complaining about certain managers and assistants currently employed by Vodacom. I was told I will be called for the second interview that same week with the owner even though the owner was there in the same building as me. I app**** for a store manager position however when I got to the interview Vanessa advised she had 3 positions she wanted to put me in but will confirm with me. I sent follow up emails, text messages and tried to call but no response. I finally got hold of one of the owners to ask for feedback since I had 2 other offers awaiting. The owner was very professional and kept following up with me and advising that Vanessa will call and kept checking if she did call.. she still didn’t call immediately, I had to wait another week to be contacted by her. When she did call she was obviously annoyed and frustrated that I reached out to the owner. She just said she will call me later on within the day to come in for the second interview. It’s been weeks. Don’t give people hope of getting a job and take it away… and most of all, get back to someone when you say you will. The level of unprofessionalism of the way this happened is appalling. People are desperate for jobs. Don’t string us along. Be upfront and open so that we can move on in finding a job. Vodacom as an employer wants honesty, integrity and a trustworthy employee, your employees would want the same from an employer.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2023, 09:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team