Terrible internet speed

Item: Vodacom
Rating: 1
Author: jadovercomer J

Even though my router shows full 3G signal, the internet speed is terrible (less than 0.7Mb/s). This is happening day after day and it does not matter what time of day it is. How is it that Vodacom sells a contract bit is unable to provide a service?

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Replies (1)

Vodacom's replyOfficial

07 Mar 2021, 10:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Mar 2021, 10:14

Official