Terrible internet connection
We took out a 50mb data contract with vodacom last November and it was working okay for a month. Now it's just garbage. Most of the time we can't even stream, it just loads the whole time. A lot of the time we don't even get 50mb speed when we do a speed test. We thought that leaving our old provider to get better service from Vodacom was a good idea but now I don't think so. We can't keep paying for something we not getting.
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Replies (1)Vodacom's replyOfficial
13 May 2024, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2024, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
