AF
Allen Faurie-Smith

1 reviews | Active since Aug 2020

04 Aug 2020, 10:48

TERRIBLE INTERNET AND DATA DOWNLOAD

I was conned into taking out a 24 month contract for a mobile home wifi unit. It does not deliver the 10MBS as promist its speed is about 1.2MBS any time of the day. Its useless and I cannot work from home because of this *******. The cell tower delivering the internet connection is also failing here in Bela Bela, Limpopo. Vodacom have let us down here in the bush. Service is terrible and I wish that I had rather signed up with MTN

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2020, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team