CF
Crisalda F
1 reviews | Active since Feb 2018
02 Jun 2021, 11:31
Terrible insurance service
I've been on hold for the past 40 minutes. I'm trying to find out why my insurance was cancelled. I've been paying it for a long time now and I just got a message saying that it was cancelled. When I try getting hold of the insurance department it just makes me hold and no one answers. Why is their service so pathetic!?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Jun 2021, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team