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melita M
1 reviews | Active since Sept 2017
09 Sept 2019, 20:40
Terrible infact disgusting service
I cant make calls to vodacom call centre as i have made too many calls so it doesnt allow me to speak to a human only TOBI,who is very nhelpful,i had R15.00 airtime,didnt make any calls,its gone and i cant get help,can someone refer me to a good network-i cant take this anymore!!!!!
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Replies (2)
Vodacom's replyOfficial
10 Sept 2019, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2019, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Sept 2019, 09:57Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. Regards,Consumer Website Team
Vodacom's reply18 Sept 2019, 09:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. Regards,Consumer Website Team