JR
Jeanette R

1 reviews | Active since Mar 2022

14 Dec 2022, 12:42

TERRIBLE IMPOTENT COMPANY

IMPOTENT AND DISGUSTING!!! I have written a HelloPeter review before as a South African living in the Netherlands and trying to keep my sim alive! There is a R59 deal that they refuse to help me with. First they upgrade me after they told me they will give me the R59 deal and then after the review they put me on a R140 or something deal! I am not able to call them! I am in South Africa this month and the branch gave me a number to call since they 'are not able to help me'. A NUMBER where no one reacts, no way, vodacom DO BETTER - I am on my husband's name, another impossible obstacle!!!!! I DON'T USE MY SIMCARD - only in DECEMBER! I am a client willing to pay money monthly for NOTHING but they refuse it! I am going to cancle my contract if this is not resolved NOW!

0
Replies (1)
Vodacom
Vodacom's reply14 Dec 2022, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team