Terrible, Horrible Service from Vodacom

I requested my itemised billing from Vodacom 2 weeks ago, but up until today I haven't received my documents. no one has bothered to call me from Vodacom customer care regarding my requested, instead they called once when I complained about their bad service and they were not calling to attend to my request but they were calling to cover up their bad service. I don't know what nonsense is this. I asked for my itemised billing from another service provider and within 5 minutes my itemised billing was in my inbox, but with Vodacom its so difficult. I'm on the phone with them every day requesting one thing my itemised billing and each time I call I get a different agent and I have to explain myself all over again. Vodacom service sucks! its a pity I still have a contract with them, but I'm considering paying it off and take my business somewhere else, where they really care about customers. I still need my itemised billing. my service request number: S3-9JL3K-KLLCU<br>