RB
Ryan B
1 reviews | Active since Sept 2010
22 Dec 2019, 17:59
Terrible Fibre service and feedback
Our internet has been on and off for the year we have had fibre in Witbank (Del Judor 4). I am truly disappointed at the lack of communication and haste at which vodacom not only handles my issues but our are area in general. I Would like to know if we will be compensated for the downtime and find out if Vodacom are happy with the level of service they are currently providing!
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Vodacom's replyOfficial
23 Dec 2019, 08:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2019, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team