ES
Elaine S
1 reviews | Active since Mar 2019
10 Oct 2021, 14:53
Terrible Fibre service.
I have been contacting vodacom for the past 3months... paying my account in time for poor internet fibre connection. They continuously close my service request without checking if my service runs properly. They sent *********** people to change my router.... 3 different people had to come to finally install the router. Since then my internet cuts of all tge time... I have to continuously reboot the router...sometimes every 15 minutes while trying to stream a movie.
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Replies (1)Vodacom's replyOfficial
11 Oct 2021, 08:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2021, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
