Terrible Fibre service

Item: Vodacom
Rating: 1
Author: Chantel K

We have on numerous occasions phoned Vodacom fibre. We even upgraded our lines. We running a 20/20 line now and still we can't even watch a movie on Showmax. Everytime we phone they tell us they will phone us back. Our phones keep disconnecting from WiFi. Terrible service no one ever phones back. Let's hope someone will phone me back now ***

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Replies (1)

Vodacom's replyOfficial

21 Dec 2019, 11:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Dec 2019, 11:29

Official