SM
Stephanie M

1 reviews | Active since Nov 2013

21 Jul 2020, 20:00

Terrible fiber order

I went online and ordered fiber, apparently it’s not Quick and easy and the Vodacom system can’t actually place and order proceed from the website

Wonderful now I must phone and place an order been on the line for more that 8 min and haven’t spoken to anyone

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2020, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team