1 reviews | Active since Jul 2014
Terrible Experience with something so simple with Vodacom Fibre Installation
I app**** for fibre for the house with Vodacom on the 7th of December, it is now the 4th of Jan and I still have no fibre at home. When I phone to ask what is happening, they say its Vumatel's fault, I then phone Vumatel who says its Vodacom. I have been the one who put in all the work, these two companies do not seem to communicate to each other and I need to phone and put in the work. Vodacom informs me that their installation team did not work for December so whose problem is that? I placed an order, that was not communicated to me otherwise I would not have wasted my time with Vodacom. I literally have all the infrastructure in the house, the Vumatel line is in place, the Vodacom router is installed and the wifi is broadcasting. Its as simple as Vodacom just activating my internet because there is no need for an engineer to come out. However, this apparenTly takes a month to complete.
The reference numbers I have between the two businesses are: Vumatel: VC-4*** Vodacom: SR***
Can you just fix or activate my internet today?
I mean who runs this team????
I mean who runs this team????
