JA
Jameela A

1 reviews | Active since Jan 2024

10 Apr 2024, 05:05

Terrible experience vodacom online

Vodacom online is a nightmare. Never use them. Consultants do they own things.I renewed my contract with them and Consultant made my contract home net.They blocked my number from calling them and even I can't receive or make.Please don't use them.You will have to wait month to make changes although it's there fault.

0
Replies (1)
Vodacom
Vodacom's reply10 Apr 2024, 07:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team