Terrible experience overall, horrible customer service

<p>I changed my number from a Business Account to a personal account at the end of Septeber 2016, howvere the Vodacom consultant made an error and changed it from the first of September 2016 and invoiced me personally for the month of September instead of the company company I worled for previously.</p> <p>I have now tried for over three months to have this rectified with no joy whatsoever. Each time I have tried to call Vodacom it has been a long and invloved process and no-one has taken responsibility for anything even though it was Vodacoms error in the first place, not mine and not my previous employer.</p> <p>And this service on a Red VIP account - I would hate to see what service they give on normal accounts.</p> <p>Twice today I have been cut off AGAIN when asked to hold, mid call with nothing being resolved at all. Pathetic</p>