Terrible Experience

Had the worst experience with my husband trying to upgrade. You'd think a business that is supposed to sell contracts would be better at customer service to get the deal done. Tried to take up a deal online Monday, spent the whole week on calls. Had to visit a branch and with no success drive all the way to Vodaworld to have them tell my husband they cannot honour the deal and quote generated. Treating customers fairly is cleary not a priority after 10 years of being a loyal customer. Will be cancelling the contract and moving elsewhere. Thanks Vodacom.