MD
Mmamogodi D
1 reviews | Active since Apr 2020
20 Jul 2021, 14:27
Terrible experience! Disgusting
Vodacom messed up my credit profile. Settled my cellphone contract in 2019 but they listed on ITC for default. Contract fully settled and closed but they dont want to help me a settlement letter to clear my name
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Jul 2021, 07:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jul 2021, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jul 2021, 10:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that our Legal Team has sent off the relevant documents to the respective credit bureaus to update your profile. ETA is 14 working days.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Jul 2021, 10:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that our Legal Team has sent off the relevant documents to the respective credit bureaus to update your profile. ETA is 14 working days.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,