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dirk G
1 reviews | Active since Jun 2011
11 Jun 2022, 10:44
TERRIBLE EXPERIENCE
Most teribble experience with Vusi from VODACOM WOODLANDS i have bought a phone where i had to go back the first day with connection issues. The on off button broke not because of any physical damage its a defect on the phone. Again he refused to help me. And cant supply me with a loan phone. Now its after 7 days and i am sitting with a broken phone. NEVER WILL I EVER DO BUSINESS WITH VODACOM OR SAMSUNG. AND WILL NOT RECCOMEND THEM TO ANYONE.
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Replies (2)
Vodacom's replyOfficial
11 Jun 2022, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2022, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
dG
dirk G's updateReviewer Update
17 Jun 2022, 19:18Still no response from Vodacom and it is a week later
dG
dirk G's update17 Jun 2022, 19:18
Reviewer Update
Still no response from Vodacom and it is a week later