1 reviews | Active since Dec 2016
Terrible experiance from Vodacom Bayside who have the worst staff in the world
<p>My wife and I went to collect a cellphone ordered for my daughter forChristmas. On arrival we were informed they had sold the phone to another customer as the staff member who ordered it did not put our name on it when it arrived. This is the 5th bad experiance in a row. I have had incidents where upgraded contracts don't get swithched on after 24 hrs, an assistant served me then after waisting my time tells me she is learning and can't help, I have had someone go to the back while serving me and not come back and my sons 4 g did not get switched on and he had to go in 3 times. Basically, I have had terrible service and Vodacom Bayside dont give a dam as you are contracted. I highly recomend you stear clear of this shop. I have also been in 100 x about my kids contracts data dissapering when they only use at ho wifi data at my home and my office .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
