1 reviews | Active since Jun 2021
Terrible, dishonest and lazy
Really, really bad on completing service or being honest about it. My contract of R125 airtime and 2GB Data per month expired in April. I was offered the exact same contract at R10 more, so I accepted, only to find out that the new contract includes no data. I phoned the support centre to find out my legal details have not been updated as requested in the contract upgrade call either. I was told that my new contract includes no extra data (I was told it would) and that my details would finally be updated. I was also told that I was charged a R249 admin fee, which was not supposed to be charged, 2 days ago I phoned Vodacom, only to see that 1) Nothing was done about my data (it's been over a month), 2) I am still being charged the R249 data fee and 3) My details have STILL not been updated. This is the worst lack of service I was ever received.
