1 reviews | Active since Jun 2016

30 Jun 2016, 07:17

TERRIBLE - DEBITED after Cancelled Contract!!!

<p>I was Debited after my contract was cancellled. I was promised a refund and that someone will contact me. THAT WAS A MONTH AGO!!!</p> <p>This is TERIBLE SERVICE!!!</p> <p>Refund Reference: <br />1- ********** 0687</p> <p>Contract no: ********** </p>

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2016, 09:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team