TERRIBLE CUSTOMER SERVICR

I have never had such a sh*t experience from a service provider. Bongiwe from vodacom fibre retentions literally spoke over me for the entire conversation! It did not feel like she was trying to help at any point of our conversation! I got confirmation from vodacom fibre back office as well as a recording and still got the same confirmation from customer service that I am on a month to month and cancel after she refused to cancel my contract!!