1 reviews | Active since Jan 2011
TERRIBLE CUSTOMER SERVICE WITH UNPROFESSIONAL CONSULTANTS
<p>Vodacom double debited my account, I was told a refund request was logged and I will be refunded. I've been callinf for 2 weeks now with no luck, been sent from pillar to post. No response has been satisfactory from all their consultants. I want Vodacom to come and collect their stupid phone and cancel the stupid contract because they are the most terrible disgusting unprofessional service provider I have ever dealt with.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I've heard that one before, I know I'm not gonna get that call.
I've heard that one before, I know I'm not gonna get that call.