Terrible Customer service SAGA

Pay Back the money! Vodacom has not paid back my money! Their poor customer service has resulted in my having to pay for September, October, November, and December - while I submitted the request to close the account.

Now they say that a credit has been passed to my Vodacom account, the account that is closed?

Good day,

Why are you under the impression, that I desire credit loaded onto my closed Vodacom account? This entire thread is about a cancellation?

Why haven't I received a credit note or an account update?

Pay Back the money.