Terrible customer service received from several departments.....

So upset with the service received from Vodacom teams:

1. Customer service 2. Retentions and cancellations 3. Credit services

Ive been on the phone with these teams since Friday morning, call after call and waiting and waiting yet NOTHING has been done till date...

Services are down on my primary contract number, this was meant to be resolved yesterday at 12pm as i was assured by the tenth person i had spoken to...however i still have no 3G/LTE,cannot make any calls as my package isnt active and cannot send any smses, my CLIP is also down.... Ontop of this, i was promised calls back to have this resolved - still nothing.....

Ive been calling and calling Vodacom since Friday morning and to date - struggling to get this resolved, Im not sure how something as simple as just activating services can be taking so many days to resolve. Truly annoyed with this level of service.

This morning I was advised that the department that can help resolve this, is not operating today - yet again, I called on FRIDAY to have this issue resolved. Again i logged a call with customer services and was advised by Lee that they are operating till 1pm - the call just rang and rang forever until it dropped.When i called customer services again - Vusi told me that the team isnt in operation today. what a waste of time!

When will my phone line be rectified?? Yet another day of nothing? Vodacom is quick to call everyday and suspend services, but its literally been how many days since service was reinstated on all my secondary numbers...but the primary is still down?????