1 reviews | Active since Apr 2025
Terrible customer service from Vodacom staff
I'm extremely disappointed with Vodacom's service. I app**** for a contract in early August, and it's been over a month with no feedback. Despite multiple calls, I've been transferred between departments with no resolution. The agents are unhelpful, repeating generic phrases without addressing my concerns.
What's even more frustrating is that I provided my banking details and address for delivery, but nothing has materialized. No contract, no phone, no service. I'm starting to wonder if my information is being mishandled.
The lack of accountability and communication is appalling. No one takes responsibility for my application, and I'm tired of the excuses. I demand better service and transparency. You guys are completely useless
Vodacom Consumer Website Team
Vodacom Consumer Website Team
