Terrible customer service from Vodacom

I paid my vodacom payment via the app on my phone on 21 February 2022. It still does not reflect. Multiple phone calls and emails later this is still not rectified. I went to the vodacom 4 u store in cradlestone (near pick n pay) on sunday, the afrikaans woman said she couldnt help with my problem. I said I would like to pay my march installment in the meantime. She turned around and walked away and started stocking shelves! The woman I phoned on customer services, immediatly after that, said my proof of payment has been sent to finances, my line will be reactuvated in 2-4 hours. 4 days ago, still nothing! Add insult to injury, I paid my installment for March via eft yesterday. Big surprise it is not reflecting! All customer services can say is "sorry, we will attend to your complaint". Absolutely the most shocking experience in customer services i have ever received!