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chante B

1 reviews | Active since Oct 2024

24 Oct 2024, 10:33

Terrible customer service

What services is this, I have tried calling, it says the number is not available, I call, then I am on hold for how long, I am just trying to get a statement, but it is so difficult just to get a hold of you. but you are quick to send emails when it comes to getting your money but you can not assist someone to get your said money.

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2024, 12:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team