AR
Amanda R
1 reviews | Active since Sept 2018
25 Aug 2021, 11:06
Terrible customer service
It is so difficult to cancel a contract that I have not been using for years. I called last week and the consultant advised that she would call me back. I am still waiting. This is ridiculous!
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Vodacom's replyOfficial
25 Aug 2021, 14:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2021, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team