FN
Finkie N
1 reviews | Active since Dec 2020
02 Aug 2022, 08:38
TERRIBLE CUSTOMER SERVICE
I am miserable with Vodacom, been having issues with them since Feb this year. After giving them so many months to fix the issues I have decided to reverse their debit order this month which is giving me a bad credit record that they will not fix. How do you charge me R900 while I have a contract for R299? I cannot wait for Feb next to finish their contract and move to another service provider
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Vodacom's replyOfficial
02 Aug 2022, 10:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2022, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team