KG
Kendall G
1 reviews | Active since Oct 2019
14 Oct 2019, 18:10
Terrible customer service at Vodacom Mall of the South
Terrible customer service at Mall of the South. The consultants have a bad attitude. They struggled to do a simple sim swap and explain basic concepts. Very rude and unhelpful staff. This is the second occurrence of bad service I have had there. I will never go there again.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Oct 2019, 07:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Oct 2019, 07:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
29 Oct 2019, 10:51Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply29 Oct 2019, 10:51
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.