LM
Lesego M
1 reviews | Active since May 2017
05 Oct 2023, 07:55
Terrible Customer Service At Voda Fibre
I've had a very unpleasant experience with Vodacom fibre, the installation was quick however the activitation took more than 2 weeks, to date still no connection.Very dissapointing for such a reputable company as Vodacom, staff keeps sending me from pillar to post with no assistance what's so ever!!!!
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Vodacom's replyOfficial
05 Oct 2023, 12:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2023, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team