WP
Wesley P

1 reviews | Active since Dec 2019

18 Dec 2019, 07:49

TERRIBLE CUSTOMER SERVICE AND NON STOP ****S

So i get told some one will be in contact with me about my order from black Friday. Since its shows as successful on my side however you guys refuse to load it onto my contract. I have phoned in and been told it will be escalated and that i will receive a call. Nothing. I leave a review here and get told i will receive a call. Nothing. Your black Friday deals are nothing but ****s and your customer service is terrible.

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2019, 11:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team