Terrible customer service and communication.

<p>I did an upgrade online.</p> <p>The delivery was meant to be seamless. The phone was not delivered on the promised day, even after I called to check. I was promised it had been consigned to Ram and I would get delivery. I phoned again later in the day to check and that if it won't be delivered can I change the delivery address I was once again assured. Ram however only received the phone the following day. When I asked to change the address I was told I would then need to wait a possible 48 hours.</p> <p> </p> <p>I called online and asked to cancel the upgrade so I can do a in shop upgrade. As I will be travelling and require a phone and won't be able to take a delivery.</p> <p>Not even the Vodacom in cresta could help me they to were unable to talk to anyone who can assist.</p> <p> </p> <p>Vadmin@like minds have also messed us both around.</p> <p>I now can not upgrade for two weeks and my current phone no longer works propel. There is a complete lack of customer care communication and accountability. To be told I am at fault is disgusting.</p>