DM
D M
1 reviews | Active since Oct 2022
14 May 2025, 16:08
Terrible customer service
Vodacom takes vodabucks away without notifying anyone, and their vouchers don't work. spoke to a consultant on Facebook who is so rude they refuse to assist. i even notified them of putting their response on hello peter and still doesnt bother them. Very dissapointing that each time just to get heard i have to go to hello peter
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Replies (2)
Vodacom's replyOfficial
15 May 2025, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2025, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
DM
D M's updateReviewer Update
19 May 2025, 12:56thanks
DM
D M's update19 May 2025, 12:56
Reviewer Update
thanks