SPVW
Susanna Petronella Van Wyk
1 reviews | Active since Dec 2020
06 Dec 2020, 13:00
Terrible customer service
Have been trying to change my contract to pay as you go from August. I simply can no longer afford to pay my contract. I have wifi at home, but they are always trying to sell something to me when I try to cancel my contract.
Or they put the phone down in my ear or get irritated with me since my english on the phone is not well.
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Vodacom's replyOfficial
06 Dec 2020, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2020, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team