Terrible Customer Service

I first went to Cell Shack in Festival Mall Kempton Park to apply for a cellphone contact. The sales consultant(coloured lady) was beyond rude,eating her cheesy chips and touching my documentation with those cheesy hands whilst checking my application. The consultant proceeded to inform me that my application was declined,not even giving me a reason as to why. She then ignored me mid sentence to help another customer. I then went to the Vodacom Store in Festival Mall where i tried to apply again,the sales lady then informed me that because I had already been decline there would be no point in me applying again. this all took place on the 11th of Feb 2015. Today on the 12th Of Feb 2015 I then attempted to apply online with no avail. I called the call center number seeking assistance with my application. The level of rudeness that exists within the call center is unbelievable. I have been on the phone for the past 3 hours back and fourth trying to find out why I cannot apply for a contract without a credit score,the consultant by the name of ZENZO MASILELA had the nerve to tell me \I will not put you through to my team leader"when I asked to speak to senior management-she then hung"""