Terrible customer service
I requested itemised billing from Vodacom for months now. Last month I was on the phone with them for hours and once again this month. No itemised billing . I am so frustrated. Their customer service is terrible. I will stop All contracts as soon as I am able to and will definitely not recommend Vodacom to anyone again. This is so disappointing
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Vodacom's replyOfficial
25 Nov 2020, 20:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 20:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team