Terrible customer service

<p>Once again Vodacom has disapointed and not solved the first query over a year! i did not renew my contract, i paid my last account, i was then called and told i owe Vodacom money, the mails went back and fourth and no where could Vodacom point out what i owe or how i owe this money, the last mail was that they would get back to me if money is owed otherwise they would rectify the system, well that was October 2016 that the last mail came to me, i mailed them back saying i have not had a responce so i presumme i dont owe them and the system was rectified, again no responce, this went through the legal team, managers and customer service, and to date no responce, well yesterday i get phoned and told i am being handed over i did not get any mails stating what i owe or any letter in the post, again on the phone they could not tell me what why amounts nothing, just iam being handed over! I WILL NEVER USE VODACOM AGAIN, I WILL BE TAKING THIS MATTER FURTHER!</p>