LR
Lauren R
1 reviews | Active since Jan 2010
09 Feb 2021, 11:38
Terrible customer service
I can’t get any feedback about the upgrade I have ordered. It’s practically impossible to speak to a human because of the automated responses and when you finally get through you get kept on hold until the call drops. I’m furious!!
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Vodacom's replyOfficial
09 Feb 2021, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team