Terrible customer service

<p>im so fedup with vodacom already its just one thing after the other</p> <p> </p> <p>i rechangered R12 airtime on my phone wednesday i didnt recieve it</p> <p> </p> <p>i recharged R29 airtime on my phone Yesterday i didnt recieve it</p> <p> </p> <p>everytime i phone vodacom they keep on saying we are waitting for the sysytem to update</p> <p> </p> <p>i dont use moblie date on my phone cause i use WIFI at home</p> <p>today the guy says oh sorry mam we dont see your first recharge on the system and the second recharge was used on internet cause your mobile data is on</p> <p> </p> <p>i dont use mobile data on my phone when i dont have data on it</p> <p> </p> <p>so i would like to know how could i have used the airtime on data when my mobile data has been off since last week on my phone</p> <p> </p> <p>everytime i recharge i dont recieve the airtime and all they say is that it was used for data and i know that my mobile data has been switched off as im the only person using my phone</p>