AR
Arishma R

1 reviews | Active since Oct 2016

18 Oct 2016, 10:55

Terrible customer service

<p>I have been trying for the past 3 weeks to port a number to Vodacom and take out a contract,. I have visited your stores, online site and called the contact centre over 10 times. Too date I have not received any follow through on this. It is frustrating that I get hounded to take out contracts when I dont need 1 but need to run around in circles when 1 is required!</p>

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team