Terrible customer service

App**** for a Vodacom contract, and specifically requested to keep my number because I am a business owner. The sales consultant assured me that this can be done and then went ahead and app**** for a new line. I found this out when the phone arrived. I first checked the debi-check and that was put through for more than double the price I agreed on. I literally spent hours on the phone with Vodacom Customer Care, being shoved from pillar to post, trying to get through to human being but met with automated systems. Eventually, I was told that my number cannot be kept and that if I want that done, I need to return the phone and redo the process. I was also informed that it could take up to 14 days for the courier to collect the phone and then an additional 4 days before the current contract can be canceled. At this point, I want to cancel the entire contract and just give it all up as a bad joke.