JH
Julia Hodgskin-Rossouw

1 reviews | Active since Mar 2016

02 Aug 2016, 05:37

TERRIBLE CUSTOMER SERVICE!!!!

<p>We have a huge corporate contract with Vodacom and many prepaid numbers on our farm. We requested a signal booster of some sort. This was said to only take up to 72 hours. This was over a week ago. We have received absolutely no feedback, apology for delay, NOTHING. This service is absolutely shocking!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 05:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team