Terrible customer service

<p>I received a message 2 email and a sms from Vodacom threatining to hand me over to hand me over to debt collection agency, i phoned the pre legal department the first time they told me to send the proof of payments the account had not been updated. i sent them... the second time i phone the said that the amount was still outstanding and that i needed to pay the outstanding amount. Over the weekend i went to Vodacom shop to get a copy of my statement (that i was promised by the lady i spoke to but never received) the account balance was zero or to be exact -R1.02</p> <p>I phoned vodacom again, first the lady told me the account was in arrears, after i asked her what the money i paid (2months ago) was for she said the account had not been updated....</p> <p>Vodacom...stop make threats if you dont even know what is going on with your accounts... </p>