1 reviews | Active since Jul 2012
Terrible Customer Service
Vodacom!! Your service is becoming worse by the day! I keep getting sms's none stop that my contract is about to end and that I should upgrade or sms's saying that I am eligible to upgrade but then when I want to I am told I can only upgrade on the 4th of December okay cool not a problem then i still keep getting these sms's so then i thought let me just give you a call to get clarity GUESS WHAT!! Vodacom doesnt allow you to speak to a consultant about and upgrade if you not eligible to upgrade yet ***!! so is this customer service where a client is just refused to speak to someone or query when uncertain and then to top it off the sms I get from your machine who is the only thing I'm allowed to "speak to" now gives me an even later date!! You so desperate to have me upgrade you sms me none stop but this is the service i get then from you !!
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our attempts to contact you today have been unsuccessful, please let us know if you still require any further assistance. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our attempts to contact you today have been unsuccessful, please let us know if you still require any further assistance. Regards Consumer Website Team(SA)