1 reviews | Active since Nov 2017
Terrible customer service
The customer service at Vodacom has dropped tremendously. I have 2 contracts that were added to my account which I didn't agree to. I requested the telephonic recordings be listened to and provide feedback but I've been struggling to get a reply from Vodacom.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Shane
As discussed, feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi Shane
As discussed, feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ