Terrible customer service

I was on a Vodacom contract which included a phone. I cancelled my contract last month after the full term to move to a SIM only contract. I was told to go on to prepaid in the interim by a Vodacom shop sales representative. <br> <br> When I re-app**** for the SIM only contract I was told that now I either had to change my number or wait six months before I could move to a SIM only contract. This is ridiculous! <br> <br> How can you tell me to go onto prepaid in the interim and now I have to change my number or wait six months before I can move to a SIM only contract? <br> <br> When I contacted the Contract Support number on ***, the Vodacom representative told me I had to wait six months and then dropped the phone in my ear.<br> <br> I'm tired of having to fight with a supplier to receive competent service that I asked for.