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D M

1 reviews | Active since Oct 2022

29 Sept 2025, 16:45

terrible customer service

it seems i must constantly log new complaints for me to be heard since Vodacom keeps closing the ticket and ignoring my emails to them

Please can the; last correspondence be picked up and someone seniior contact me urgently

0
Replies (5)
Vodacom
Vodacom's reply30 Sept 2025, 08:08
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

DM
D M's update30 Sept 2025, 11:19
Reviewer Update
please can they contact me urgently as the debit order of R2000 is going off for a service thats not even been used
DM
D M's update14 Oct 2025, 11:51
Reviewer Update
Hi

please can you ask Kurt to give me a call

thanks
DM
D M's update16 Oct 2025, 16:14
Reviewer Update
hi still awaiting kurts call
DM
D M's update17 Oct 2025, 10:51
Reviewer Update
hi 3rd request for Kurt to call me