YS
Yovan S
1 reviews | Active since Oct 2020
11 Mar 2022, 16:23
Terrible customer care/services
*** is going on with your IVR on 135.. all you advertising states speak to a consultant, but there is no such option on your IVR. WHO the Ff wants to chat to Tobi your chat bot ???? I recieved a suspicious SMS from vodacom which I need to report and stop.. my banking is connected to my number.. should I suffer any loses I will be hold you accountable... Despicable!!!!!
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Vodacom's replyOfficial
12 Mar 2022, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2022, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team